Our phones only ring when we're logged into MXIE. Can we make our phones always ring when someone calls our main number even when we're not logged into MXIE?

The short answer is yes. 

The group that your users are a member of is an Operator Group which requires the user to be logged into MXIE and logged into the Operator Group.  If the Admin turns the Operator Group into a Hunt Group, the phones will ring even when not logged into MXIE. 

In short, MXIE users are assigned to Operator Groups but phones that are assigned to Hunt Groups and aren't dependent on MXIE. 

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