This is Not Your Grandmother's Business Phone
Republished from TMCnet
VoIP is hot, and with good reason: It delivers
more telephone functionality for less money than traditional business
phone solutions. With the explosion of business VoIP adoption, there
also have been great strides made in terms of what VoIP has to offer the
One of the fundamental improvements in VoIP that has driven increased
use is the widespread adoption of session initiation protocol (SIP)
trunking, which allows VoIP calling to better integrate with landline
and other telephone options. With SIP, phones that use VoIP are now
virtually indistinguishable from their TDM-based counterparts, and
calling cell phones, landlines and international numbers is as easy and
convenient as old systems. There is now no calling penalty for using the
newer VoIP technology.
The private branch exchange (PBX) system that businesses have long relied upon also has gotten a big upgrade via VoIP.
VoIP PBX systems are both easier and more full-featured than their
TDM-based counterparts. The modern VoIP-based PBX system enables easy
call-forwarding and ring groups that let multiple phones ring at the
same time, as well as call hunting that has calls routed from one phone
to another until someone is there to pick it up. It enables offices in
different parts of the country to connect by phone as if they were in
the same building. It can also deliver unified messaging and integration
with Microsoft Outlook in most cases.
VoIP PBX systems also now usually come with advanced auto-attendant
functionality. There is less reason than ever to have a receptionist,
with callers easily able to navigate to the right employee using these
systems. They are both easy to set up and easy to use in most cases, and
often there is no additional charge for such functionality.
An additional driver of business VoIP has been the move to the cloud.
Hosted PBX is a game-changer for most businesses. Instead of having to
maintain a closet full of aging and often expensive telephone equipment,
businesses large and small now can get their telephone needs met
through a cloud service.
As with other cloud services, hosted PBX systems translate into
reduced capital expense, zero maintenance and improved functionality
without investment. Hosted solutions enable IT departments to focus on
tech that is more specific to the company’s line of business, not basic
functionality that every business needs and uses.
Finally, mobility is yet another advancement in business VoIP over
the past couple years. While VoIP has always enabled mobility (since it
leverages the Internet instead of telephone wire) in the past few years,
VoIP providers have really upped their game by developing easy to use
smartphone apps and full business phone solutions that can be run via
tablet or smartphone. It is now easier than ever to have an employee
take the office with them, and all it takes is a free app from the VoIP
There are plenty of reasons why VoIP is taking the business world by storm. What’s holding you back?
Call Dynam Communications at 972-663-5012 and get quote for your organization that has all the features you need including: Automated Attendants, Operator/Hunt/Call Center Groups, Call Recording, Music & Messaging On Hold, Built-in Paging, Presence, Outlook Integration, Mobile Integration, Faxing to/from the computer, Instant Messaging, state of the art telephones, much more.